Refund policy
Due to the digital nature of our products, digital downloads are non-refundable once the file has been downloaded. However, if you are not satisfied with your purchase for any reason, we offer a 7-day money-back guarantee from the date of purchase. To request a refund, email us at getpromptspro.com with the subject line "Refund Request" and your order number. We will process the refund within 3-5 business days. This policy does not affect your statutory rights as a consumer.